The following is a
flowchart of a typical operational procedure at Nashvan.
- Project Review: Upon
receiving a project from a customer, Nashvan management team
will review the project with the customer in order to understand
the nature of the project as well as the basic requirements,
such as, the source and target languages and delivery timeline.
The output of this preliminary assessment will be used to
identify the resources needed, including team leader and
members, for the quested project.
- Team Setup: A project
team is assembled based on the information from Project Review.
The overall objectives of the project are fully communicated to
both team members and project leader to ensure a common
understanding among the team and alignment of goals &
objectives.
- In-Depth Analysis:
Customers are consulted most extensively at this stage for more
detailed information related to backgrounds, technical
specifications, application-specific requirements, and targeted
impact information.
- Vocabulary List: The team
will work together to build up a list of vocabularies to ensure
that interpretations are most appropriate culturally and
socially. Also, it will be used across the team to warrant
consistency in interpretations into the targeted languages.
- Task Breakdowns: A job may
get broken down into subprojects, depending on the size,
complexity, and/or timeline of the project. Subprojects will be
assigned to individuals or groups of team members whose
activities will be coordinated by the project leader.
- Project Execution: This is
the core stage where a project is being worked on in full speed.
Throughout the process, the team members and team leader keep
each other informed on the status via prompt communications.
In addition, the project leader stays in close contact with the
customer with progress updates and any issues that require the
customer's attention.
- Cross Proofreading: As a
milestone of a typical project, team members will exchange their
work for cross proofreading before the final inspection.
- Final Inspection: At this
stage a native-speaking specialist, whose profession matches the
project on hand, will be brought in for final polishing and
inspection.
- Delivery and Follow-up: The
team leader will be responsible for making sure that the binding
and packaging meets the customer requirements and the materials
get shipped to the appropriate personnel specified by the
customer. Moreover, he or she will continue following up with
the customer for any potential revisions, corrective actions,
and any relevant feedbacks and requests.
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